Version 1.0 - 27 October 2019
Information We May Collect
Information We Share with Third Parties
Removing Your Information from Puzzling Plans Systems
Future Modifications to this Policy
The following sections describe the information we may collect, how it is used, and how long it is stored when:
- you visit our Web sites
- you use Puzzling Plans Alexa Skills
- you sign up for email lists
- you purchase books
- you contact us
The Puzzling Plans LLC web sites track basic information about its visitors which includes IP address, browser and operating system type, timestamps, and referring pages. We also use a third party service, Google Analytics, to log visits to our web sites. We do not make any attempt to de-anonymize this aggregated information. Our server-based Internet access and error logs are retained on the server for 90 days for network security monitoring purposes, after which point they are expunged from our systems.
When you access and use our Alexa skills, only the user session ID is retained, which is not associated with any user account or IP address (all connections come through Amazon IPs).
If you sign up for a notification email list, we collect your email address for later notifications based on the preferences you shared. To be removed at any time, click Unsubscribe within the email or send a removal request to us at email@example.com from the address you would like removed.
When you purchase our books on Amazon.com or via Createspace.com, we do not receive copies of your personal information. If you purchase via Gumroad, we receive your name and email address if provided.
When you contact us, we may collect information from you to help troubleshoot your issue. This includes your email address or social media name/handle and any device information or queries you provide us. If you would like to expunge information you have shared with us, email us at firstname.lastname@example.org and we will comply with any reasonable request.
We use certain trusted third parties to provide information technology services to us, including web hosting, maintenance, database storage and management, and advertising. Your data may be shared with these third parties by virtue of being hosted remotely, but is only shared to the extent necessary for system operation and only pursuant to contractual obligations requiring these third party service providers to maintain the privacy and security of this data.
If you believe that we hold personal information and would like us to delete it, email us at email@example.com. To be removed from mailing lists you may have signed up for, click the Unsubscribe link or email us at firstname.lastname@example.org.
We are dedicated to keeping your data secure and, to that end, employ security best practices to keep your data protected. Systems are secured and continually monitored against intrusions. Only authorized individuals retain access to our systems.
Puzzling Plans LLC Services, Applications, and Sites are not targeted to users under the age of 13 (or 16, in jurisdictions where the age of 16 applies) and we do not knowingly collect information from users under the age of 13. In accordance with the Children's Online Privacy Protection Act of 1998, if we discover that a child under the age of 13 has provided us with personally-identifying information, we will remove it from our systems immediately. If you are a parent or guardian of a child under the age of 13 (or under the age of 16, in jurisdictions where the age of 16 applies) and discover or believe that your child has provided us with personally-identifying information, please contact us at email@example.com with information related to the account and we will remove the data from our systems.
We take your privacy rights seriously and encourage you to exercise them if you find it necessary. If you require clarification or have any questions, contact us by email at firstname.lastname@example.org or email@example.com with any questions you have or write to us at:
c/o Puzzling Plans LLC
382 NE 191st St #87905
Miami, FL 33179